Privacy Policy

Privacy Policy for RasoiBazaar

Last Updated: 24 March 2025

Welcome to RasoiBazaar! By accessing, browsing, or using the RasoiBazaar website (www.rasoibazaar.com) or mobile application, you agree to be bound by this Privacy Policy. Please read the following terms carefully before proceeding.

1. Acceptance of Terms

By using the RasoiBazaar website or app, placing an order, or contacting us via phone, whatsapp, or email, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms, please refrain from using our services.

2. Information We Collect

When you use RasoiBazaar, we may collect the following types of information:

a) Personal Information:

  • Name, phone number, email address, delivery address, and payment details.

b) Order Information:

  • Details about the products you order, billing details, and delivery preferences.

c) Location Data:

  • We may collect and use your device's location data to:

    • Check delivery availability in your area

    • Provide accurate delivery times

    • Offer location-specific deals and promotions

    • Improve our service based on regional demand

You have the option to enable or disable location services at any time through your device settings. However, disabling location services may affect your ability to place orders or receive location-based updates.

d) Device and Usage Information:

  • IP address, browser type, device type, and website/app usage data.

We use this information to process orders, provide customer support, improve our services, and enhance your shopping experience.

3. Consent to Communication

By placing an order or contacting RasoiBazaar through our website, app, or phone, you consent to receive calls, Whatsapp, and notifications from RasoiBazaar regarding:

  • Order confirmations and delivery updates

  • Promotional offers and marketing communications (within a week)

If you wish to opt out of promotional communications, please  "NO OFFERS" to email:rasoibazarapp@gmail.com .

4. Order Processing and Delivery

  • RasoiBazaar accepts orders 7 days a week.

  • Orders placed before 12:00 AM will be delivered the next day (or on the chosen delivery date).

  • RasoiBazaar sources fresh products from trusted suppliers to ensure the best quality for you.

5. Delivery Charges

  • There is no minimum order value.

  • Delivery charges (if applicable) will be calculated during checkout and reflected in the final invoice.

6. Pricing and Invoicing

  • Prices are updated daily on our website/app.

  • The price applicable will be the one displayed at the time of placing the order.

  • If an incorrect invoice is generated due to any error, RasoiBazaar reserves the right to issue a revised invoice, which the user must settle accordingly.

  • Delivery charges (if applicable) will be calculated at checkout and included in the final invoice.

7. Weight and Quantity Variations

  • Due to the nature of fresh products, slight variations in weight (up to 10% higher or lower) may occur.

  • RasoiBazaar aims to deliver the exact quantity ordered, but small variations are sometimes unavoidable.

  • The final bill will reflect the actual delivered quantity.

8. Product Availability and Quality

  • If an ordered product is unavailable or does not meet our quality standards, it will not be delivered, and the invoice will be adjusted accordingly.

  • Product images shown on the app or website are for representation purposes only. Actual size, color, or texture may vary slightly.

  • RasoiBazaar guarantees that products will meet the highest quality standards.

9. Data Protection and Security

  • Your personal information is stored securely and protected from unauthorized access.

  • We do not sell or share your personal data with third parties for marketing purposes without your consent.

  • Payment information is encrypted and processed through secure payment gateways.

  • Location data is only used to enhance your shopping experience and check delivery availability.

10. Changes to the Privacy Policy

RasoiBazaar reserves the right to modify or update this Privacy Policy at any time without prior notice. Changes become effective once posted on the website (www.rasoibazaar.com). Continued use of the platform after changes implies acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Email rasoibazaarapp@gmail.com

By using the RasoiBazaar app or website, you signify your acceptance of this Privacy Policy.